Privacy Policy

Effective Date: May 9, 2026

Welcome to Nava’s Fencing (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the information you share with us through our website and services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request an estimate, communicate with us, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, or submit a form through our website, we may collect:

  • Name

  • Phone number

  • Email address

  • Property address

  • Project details

  • Photos or documents you voluntarily submit

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Referral source

This information helps us improve website functionality and user experience.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and estimate requests

  • Schedule appointments and provide services

  • Communicate project updates

  • Improve our website and customer experience

  • Send service-related communications

  • Maintain business records

  • Protect against fraud or misuse

We may also use aggregated, non-identifiable analytics data for business and marketing purposes.

3. SMS & Communications Consent

By providing your phone number through our website or forms, you consent to receive communications related to your inquiry or project, including:

  • Appointment confirmations

  • Scheduling updates

  • Estimate follow-ups

  • Service-related notifications

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying STOP.

We do not sell or share mobile opt-in data with third parties for marketing purposes.

4. Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers only when necessary to operate our business, including:

  • Website hosting providers

  • CRM and scheduling platforms

  • Payment processors

  • Marketing and analytics providers

These providers are only given access to information necessary to perform their services.

We may also disclose information when required by law or to protect our legal rights.

5. Cookies & Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve functionality and understand visitor behavior.

These tools may include services such as:

  • Google Analytics

  • Meta/Facebook Pixel

  • Advertising and remarketing platforms

You may disable cookies through your browser settings, though some features of the site may not function properly.

6. Data Security

We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse.

However, no online transmission or storage system can be guaranteed 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

We encourage users to review the privacy policies of external websites separately.

8. Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

  • Request access to your information

  • Request correction of inaccurate data

  • Request deletion of your information

  • Withdraw consent for communications

To make a request, contact us using the information below.

9. Children’s Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the updated policy.

11. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Nava’s Fencing
817-983-4822
fernando@navasfencing.com
3018 AUTUMN RUN FOREST HILL TX 76140